Business model with diverse sources of revenue

Our revenue from operations in Fiscals 2023, 2022 and 2021 was ₹ 24,306.07 lakhs, ₹ 9,669.82 lakhs and ₹ 6,448.72 lakhs, respectively. This was primarily attributable to an increase in our array of services provided through BLS Touchpoints and BCs. Our profit before tax (“PBT”) in Fiscals 2023, 2022 and 2021 was ₹ 2,697.94 lakhs, ₹ 677.74 lakhs and ₹ 392.22 lakhs, respectively.

We have diversified streams of revenue. Set forth below is a depiction of our multimodal revenue streams