BLS E-Services harnesses the power of digital technology to shape how its Client Governments engage with citizens. From simple scanning of documents to biometrics, data mining, and everything in between, BLS E-Services deploys a range of operations to deliver streamlined services to its clients at 66 locations across the globe. It does so by implementing stringent standardization of processes across all operations to unify all procedures.
Processes are first benchmarked and an adherence to them is established within the organisation in order to deliver variation and loss reduction. We make sure transparency is incorporated in our services and solution offerings.
Processes are regularly reviewed and refined to meet the changing requirements of our clients. Personnel within the organisation undergo rigorous training to ensure that they are fully familiar and compliant with processes to deliver risk averse, streamlined and high-quality solutions and services to clients.